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Enterprise Data Transformation Mode for Healthcare Leader

Client Overview

  • Non-profit health insurance provider
  • Serves over one million members across Kansas
  • Founded in 1938 and licensed
  • Faced rising demand for service speed, data accuracy, and operational scalability
  • Manual processes and siloed systems limited efficiency, accuracy, and responsiveness

Challenge

  • Manual, inefficient processes caused
    operational bottlenecks.
  • Risk management lacked automation, reducing accuracy
    and oversight.
  • Data reporting was ineffective due to lack of centralized infrastructure.

Solution

  • Deployed an Enterprise Data Warehouse, Predictive Analytics, and PowerBI.
  • Integrated internal systems for real-time insights and streamlined
    operations.

Results

  • Service efficiency improved by over
    100%.
  • Customer satisfaction ranked #1 by JD Power.
  • ~30% cost savings realized.
  • Medicaid enrollment increased by 5.5M since 2019.
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